If you are not satisfied with your purchase, you can use the right of withdrawal (ex art. 47 D.lgs. 206/2005) without any penalty and without specifying the reason, within thirty days of receipt of the object, communicating by email to firstname.lastname@example.org your intention to withdraw from the purchase.
The purchased products must be returned in their original packaging and properly packaged, in perfect condition (not dirty, damaged or damaged). The same must be provided with accessories (laces, labels, seals) to be considered integral parts of the product itself..
The substantial integrity of the goods to be returned is an essential condition for the exercise of the right of withdrawal.
The costs for the return of the products are ALWAYS charged to the customer, except in case of shipping error or defects on the products received and not detected at the time of shipment, in which case photographic evidence shall be provided no later than 10 days after receipt of the product.
Returns will not be accepted in assigned port. (shipping costs paid by the recipient).
If the right of withdrawal is exercised by the consumer in accordance with the above, scko.it will provide, free of charge, the refund of the sums paid by the consumer, excluding shipping costs that remain at the expense of the consumer, within 7 working days from the date of return of the product and the verification of its integrity..
For purchases made with one of the following methods of payment:
- Bank/postal transfer
- Postal order
We will proceed with the refund by bank transfer to the current account that you must necessarily communicate to us by email at: email@example.com
Per gli acquisti effettuati con modalità del pagamento carta di credito/paypal procederemo al rimborso con il riaccredito sulla vostra carta o sul vostro conto paypal.For purchases made by credit card/paypal payment, we will refund your credit card or paypal account.
Refunds are issued within 24 hours after receipt and control of the product, The credit of the sum on the payment method chosen by the customer depends on the time of management of the credit institutions (2 to 15 working days)
N.B In no case is it possible to ask for the refund through Postepay recharges or other types of recharge.